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ABOUT SYTNER NOTTINGHAM.

We have the expertise and knowledge to help in every possible way.

Meet the team

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Matt Kidd

Head of Business

Martyn Orton

New Car Sales Manager

Gary Lott

ALPINA Sales Manager

Mej Digva

Used Car Sales Manager

Emma Thomson

Corporate Sales Manager

Mark Lievesley

Corporate Sales Manager

Philip Bailey

Senior Business Manager

Simon Lievesley

Business Manager

Ish Kayani

Business Manager

David Maplestone

Aftersales Manager

William Parnham

Service Manager

Martin Brown

Parts Manager

Darren Norman

Bodyshop Manager

James Bradbury

Vehicle Preparation Manager

Anthony Riley

Financial Controller

Victoria Schofield

Showroom Manager

Wendy Page

Customer Care and HR Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Communication was excellent with updates on the repair and the turnaround time.

Service

No issues did the job

Service

Best customer service ever.

Service

BMW staff are easy to talk to and helpful.

Service

Easy to deal with and completed all work to a good standard. Customer service team kept me informed

Service

Very good service and did exactly what they said they would do and on time.

Service

Friendly efficient staff

Service

I have no reason to complain, Sytner did the job entirely satisfactorily and in less time than estimated. I was concerned about waiting because of Coronavirus and they listened.

Service

The staff were very friendly and helpful. Easy process to book my car in for a service. A much better experience then when I had tried to book my car in for a service at a competitor.

Service

As above... poor response from service team with regards to my car being ready

Service

John Latham is very good at explaining all work to be carried out and suggests advisory work also and they always try there utmost to have the vehicle ready for collection at the agreed time.

Service

Could not fault the visit.

Service

Estimated waiting time was correct so no " hanging around " waiting.

Service

Booked in at short notice and problem sorted same day

Service

I was kept informed and the showroom was covid secure

Service

The man on reception was very helpful

Service

Excellent throughout

Service

Really good service, was happy with my experience.

Service

Completed on time and kept informed of progress through out

Service

Simon was a pleasure to deal with

Service

Service appointment made - carried out - option of courtesy car- perfect

Service

I waited for my vehicle to be serviced and was provided with a workstation away from other people where I could sit and work until the car was ready.

Service

The health check was really useful

Service

The requested work was carried out satisfactorily and James at the service desk was very good with his communications and kept me well informed whilst the car was in for the work.

Service

Handle very well despite covid

Service

I was clear what needed to be done, communicated with and great service as usual

Service

No real problems experienced.

Service

My service advisor went above and beyond to accommodate my requirements, very helpful, courteous and efficient. These are reasons why I travel from Derby to Nottingham Sytner for both car purchases and servicing, far superior to Derby dealership.

Service

Efficient service.

Service

Stephen Barradell (Sytner Nottingham) sourced me the car I was looking for & provided great communication & facilitated a smooth part exchange. Thank you.

Service

In view of the current Covid crisis I thought the way the dealership dealt with it was pretty exceptional compared to other retailers who have been pretty abysmal. Minor complaint no tire pressure test.

Service

Quick and efficient service

Service

Work done as requested.

Service

Great, price matched my usual price at Williams and provided me a great service too ??

Service

Efficient and thorough

Service

All prrfect

Service

The service was completed in a timely an efficient manner.

Service

Great customer service

Service

Excellent organisation Polite and welcoming

Service

I like the way you are talked through the situation with the vehicle and get straight answers to any problem.

Service

in this present times they did a great service.

Service

Car was ready at the time I requested; all the work had been completed and they had gone out of their way to look into a small issue I was worried about.

Service

Personally my service experience was excellent. That is reflected in the way the car drives now: eager acceleration, smoothness and power. I had reported what i thought was a fault. The technician was able to set my mind at ease after testing.

Service

I have been able to get my car service and to get an MOT in these difficult times

Service

Excellent service from Martyn Burrows and the team in the service department

Service

Ive always been to Sytners Nottingham for new vehicles and services, ive always been treated as a valued customer how ever small the problem, staff are excellent and polite.

Service

Excellent service and a job done well

Service

All work completed

Service

Helpfull staff and do what they say

Service

Martin was attentive and professional, the site had all the Covid restrictions under control. Handled seamlessly.

Service

Friendly professional and courteous side rate.

Service

The service and mot done in good time.Thanks

Service

Always treated very well at Sytner notts, good COVID measures

Service

Excellent service

Service

All aspects of the Service & MOT was completed on time and all my requests were carried out.

Service

Everything was done on the first visit to an extremely high standard at the agreed cost.

Service

Honesty and excellent customer service

Service

Very professional staff

Service

As i have already said, everything went well and i am more than happy.

Service

Quick turnaround and great communication along the way.

Service

Very satisfied, prompt and thorough service.

Service

Excellent Covid safety procedures and kept fully informed of Service progress. Very well cared for by Simon my Service representative for the day

Service

Excellent from start to finish.

Service

Unique way of videoing the inspection well done

Service

There is nothing that I would prefer to be different

Service

Everything was made clear and all questions answered to my satisfaction. Pick was a great experience.

Sales

George was considerate and a pleasure to do business with and this went a long way to securing a two car deal.

Sales

Excellent experience with Sytner. I had used Stratstone for my last two BMWs' and had been disappointed. I felt completely satisfied throughout the process and delighted with my new car.

Sales

Carl makes us feel very comfortable and it's a pleasurable experience buying a new car with his support.

Sales

Everything was COVID safe and a very enjoyable experience

Sales

Andrea went above and beyond to make sure I was happy

Sales

Ben made test driving the cars very easy and safe. we were able to organise which cars we wanted to drive and were given a good time to try them. Ben made the experience good, even in these strange times and was very safe in cleaning all common items

Sales

Experience was first class and really supported my purchasing decision.

Sales

Was kept in the loop with the process of making the car and was easy to agree on on date of pickup suited around me

Sales

Was kept up to date throughout, whenever I rang my call was returned.

Sales

Very helpful Staff. Nick Drewitt was excellent. He is very knowledgeable , friendly and he made the whole experience fun .

Sales

Very helpful and knew what they were talking about .

Sales

Love my new car

Sales

Extremely satisfied from my initial phone call to the dealership everything was completed professionally and promptly by Daniel Taylor and he is a credit to the Sytner Group. Daniel is a very nice gentleman and I would not hesitate to recommend him.

Sales

With covid19 restrictions, I mainly did the research online, locating a suitable vehicle some distance away, the purchase was made remotely and the vehicle delivered to my home.

Sales

Very smooth impressive and on these strange times it's not easy to maintain the same standards but they did hands down. From the sales finance and following through each aspect of the sale.

Sales

Always kept up to date and the car looked amazing when we collected it. Also given a comprehensive tour around the car explaining each feature.

Sales

Excellent, did exactly what they promised and very professional

Sales

I was extremely impressed by the efficiency of Ben my salesperson - brilliant - he listened to my needs and sorted a perfect model for me. Very easy to complete the deal and the car arrived earlier than expected. Well done Sytner.

Sales

Friendly helpful staff

Sales

No issues during the entire process. All very smooth. Miles was extremely helpful with the decision process, making M2 and M4 cars available for test drives at times to suit myself and my partner.

Sales

Carl made sure that handover went smoothly and that we had all of the information needed. He made sure that there was little downtime from when our previous car was returned and the collection of this new car, we were very grateful for this.

Sales

Brad managed to sort us a 2 car deal at good prices that we just didn't think would have been possible in the circumstances.

Sales

Felt at ease knowing I was in good hands.

Sales

Good friendly service from all people involved in the sale

Sales

Very quick

Sales

Everything went smoothly, I was constantly being updated. Delivery went ahead as plan despite a minor issues The day before but everything was done to rectify these. My salesman Bradley did a brilliant job in completing the sale for my new vehicle.

Sales

Kept me updated throughout

Sales

Friendly, knowledgeable and efficient

Sales

Excellent throughout.

Sales

Seamless from beginning to end

Sales

Excellent.

Sales

The car is a fantastic drive and the knowledge that Nick showed helped us make our decision, we were going to get a Jag f-Pace but as soon as we test drive the X4 the decision was easy. The environment that Nick provided was one of no pressure

Sales

No problems whatsoever.

Sales

Again we only dealt with Nick and the experience was top notch.

Sales

Polite and dedicated staff. Great team work. Started talking to a sales person July 2019 and finally accepted an offer.

Sales

during covid I was still able to be shown how the car works etc

Sales

top class service (Ben)

Sales

David always makes me very welcome

Sales

Managed well during pandemic. Handover arranged at my convenience

Sales

Great handover under the current circumstances.

Sales

All very efficient, friendly staff. No complaints.

Sales

Salesmen were pleasant, not too pushy.

Sales

Andrea was fantastic, knowledgeable and did everything above and beyond

Sales

Nick (my sales person) was well presented, well informed, efficient and straight.

Sales

Sytner Nottingham are getting it right. No problems here at all.

Sales

Well looked after

Sales

Very happy

Sales

Very well spoken sales person Bradley smart who helped us find what we wanted. After purchasing the new car he has been in touch to see how we were getting on and if we needed help which we are very grateful for.

Sales

Andrea was very friendly and helpful, not pushy

Sales

The service centre was excellent, the staff there were always helpful, polite and professional,

Sales

Love my new car and the whole buying experience was stress free and enjoyable. Despite Covid restrictions it still felt like a personal service. Thanks Ben Goslin and Richard Varney..

Sales

Visited the first weekend after they could reopen after covid and all measures out in place were sensible and taken seriously

Sales

Came quicker than expected and a good experience

Sales

Again Sales Executive very professional and helpful in ensuring we got the car and package we wanted.

Sales

From meeting the receptionist it was all done in a professional manner COVID 19 Temperature sanitising everything was done well

Sales

110% satisfied, this is 4th car I have purchased from Sytner Nottingham and the buying experience is always pleasurable and highly professional The whole team makes you very welcome and nothing is too much trouble even in these difficult times.

Sales

Very relaxing experience purchasing the vehicle

Sales

All information clear and any queries answered within good safety pera meters set out by the government. Very organised and managed to arrange a speedy collection of the car following the sale.

Sales

Even during these difficult times (covid) I was well looked after and the whole process was incredibly professional yet personable.

Sales

Good service, updates, personal contact.

Sales

George Postlethwaite was fantastic as a BMW representative and worked hard to present a good deal that met my needs and provided overall value

Sales

The purchase of my new BMW was smooth and the handover. I felt safe.