Excellent

I was kept informed about the progress of the repairs and the staff were friendly and communicative. The car runs much better now.

Completely satisfied with whole experience

We couldn't have received better service experience. William Parnham was extremely helpful & went above and beyond to make our experience as easy as possible. The video from the mechanic was clear and informative. They called to keep us up to date.

excellent honest service

Ability to talk to Service assistant and explain the results of test

Service very good. Explained everything in full. very comprehensive.

Because my contact at the dealership (John Laythom) is the best customer facing service coordinator I have met in over 40 years of buying new and nearly new executives vehicles.

no problems, friendly and efficient and car ready when said

Will at Nottingham was helpful and supportive with what was a very costly, difficult dilemma for me. He patiently answered all my questions and even took me into the, pristine, workshop to see my engine in bits and talk to to Steve the technician.

Grateful that they got my car ready by lunchtime, as requested.

Excellent service always kept informed

Vehicle service and MOT done as requested.

I could have asked for nothing more. I was treated very well. John, with whom I dealt mainly, was helpful and thoroughly pleasant and professional.

Very good staff.

Excellent service always

Again, great service and fully informed throughout

Problem eventually solved, car was picked up, courtesy car dropped to me with fuel and my car dropped to my house personally by William, absolute pleasure.

All done no hassle

John Laytham. I arrived with a puncture unannounced; John agreed to help me, took control, offered me immediate attention at a very competitive price and arranged and oversaw the work from start to finish. Thank you, John (and your tyre colleagues).

Service as expected from leading Bmw dealership

Nice that you get drinks on request whilst waiting

Service contact was helpful and courteous

The total lack of organisation.We booked our service weeks in advance Read previous comment

It would be so convenient if they could arranged a courtesy car for me on that day. !!

Efficient and friendly approach and a minor issue was quickly sorted out.

Sytner are a great BMW dealership. The experience when you visit is always professional and well organised. Their service team including John who was helping me always try and help.

The car seems to be working well

.

Service is excellent,however cost of service and replacement parts after warranty is something to be consider in the future!

because the car was serviced well, and did not look as if it had just been interfered with.

They have always been helpful

The service was quick and efficient.

Quick service Reasonable pricing

Everything seems fine with the car, and the service was done quickly in the morning.

Knowledgeable, patient and competent service advisor

Comfortable experience and car was washed

ALways the very best service. Wouldn't use anyone else but Lewis Porter for my car servicing. A credit to BMW

No delays, disappointments and delivered what was required.

Great service. Nice people.

Kept informed and new vehicle delivered on schedule.

Again great car... my 4th now and will return again..

Very easy and comfortable to deal with. Easy to get hold of and returned all of my correspondence.

Everything was perfect.

We were kept informed and questions were dealt with

Martin Lam the sales executive was extremely helpful in building the car specification to the level I wanted before I purchased. On delivery of the new car he had set all the functions up and went through every aspect of the settings before I left.

Excellent service. I have the highest regard for Carl Grogan at BMW Nottingham and always buy my cars via Carl. He never tries to "hard sell" any product to me but rather always gives me clear and honest advice and hence I trust him and always return

No sales pressure. A frank discussion about what was vest for us.

The whole experience was very professional but at the same time very friendly approach made it enjoyable experience.

Well informed of what to expect next.

My car was absolutely gleaming and spotless on collection and the service by Jhamaal was nothing short of outstanding.

Sytner Nottingham is by far the best BMW garage. Staff go above and beyond to look after me. Kept me updated throughout. Delivered on time. Brilliant after-sales service.

Great dealership ambience; efficient handover.

Felt valued & well-informed throughout the dealings.

Professional experience

George kept me informed throughout the process