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ABOUT SYTNER NOTTINGHAM.

We have the expertise and knowledge to help in every possible way.

Meet the team

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Matt Kidd

Head of Business

Martyn Orton

New Car Sales Manager

Gary Lott

ALPINA Sales Manager

Paul Higton

Used Car Sales Manager

Mej Digva

Used Car Sales Manager

Laurie Kavanagh

Senior Business Manager

Richard Varney

Business Manager

Emma Thomson

Corporate Sales Manager

Mark Lievesley

Corporate Sales Manager

Amy Walker

Corporate Sales Manager

Philip Bailey

Business Manager

Simon Lievesley

Business Manager

Ish Kayani

Business Manager

David Maplestone

Aftersales Manager

William Parnham

Service Manager

Martin Brown

Parts Manager

Darren Norman

Bodyshop Manager

James Bradbury

Vehicle Preparation Manager

Anthony Riley

Financial Controller

Victoria Schofield

Showroom Manager

Wendy Page

Customer Care and HR Manager

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Efficient service

Service

Did all that was necessary on time including mot

Service

Did what you said and gave sound advice

Service

No issues, kept up to date, helpful and friendly staff

Service

It went very well

Service

Well looked after.

Service

Fault identified and cost for repair given.

Service

nothing more to say really its good .

Service

issue resolved and comms were good

Service

Always given the best service by Lewis and the team!

Service

provided the service i booked. reasonably competitive price.

Service

Service management kept me informed and listened carefully to what was said, Technicians did a great job.

Service

Excellent after sales service and extremely courteous staff

Service

Very smooth and efficient experience.

Service

Service provided as stated, costs minimized but still professional and to the point.

Service

Nothing was too much trouble. The lady who dealt with me brilliant sorry I don't remember her name

Service

Quick and easy to book in, very thorough COVID-safe environment and procedures, helpful video update on the state of the car, and friendly interaction.

Service

Resolved the issues in a very quick time. Great communication throughout.

Service

even though there was a problem, this was sorted out quickly and the original time frame was achieved.

Service

In general it is quick and efficient service. I am grateful for the complementary health checks.

Service

Very good to see video of work in progress

Service

Great communication and all problems dealt with with no problems at all.

Service

Everything is explained and any advice is given for the customers benefit not the company's

Service

I was taken care of and my car was sorted very quickly.

Service

Ver efficient and courteous service

Service

Well prepared for Covid-19

Service

The whole thing was faultless from taking my car in to waiting and the service being done so speedy! I would just like to say that the receptionist was lovely and so friendly! She made sure I had somewhere to sit and was overly helpful

Service

Friendly and professional welcome. Kept up to date with progression throughout. Excellent communication and all done within the time communicated. Clear COVID safety measures on show when in the building.

Service

simple and stylish

Service

everything went to plan!

Service

I am very pleased the way they looked after my car and the professionalism I get everytime

Service

After I handed over my car keys, I was told to wait in the customers lounge. When I went over the place was full and all the seats occupied . The service agent who dealt with me, spotted my quandary. He found me another seat in your new car section.

Service

All staff are very polite, helpful and knowledgeable

Service

Excellent customer service , nothing is any trouble

Service

Very satisfied, reported a problem extra to the service and all completed on the same day under warranty, the vehicle has driven perfectly since.

Service

Service was done quickly

Service

under covid rules excellent well set out easy to follow walkways hand sanitizer well positioned as stated job well done

Service

Friendly,informative

Service

Lovely staff. So helpful

Service

Same because everything was ok

Service

Everything went according to plan, good initial phone call to set up the work and discuss warranty inspection.

Service

When I had a question it was answered, when I asked for a call back I got one. In the current climate they were very focussed on observing social distancing, hygiene etc. People wore gloves, wipes and anti-bac lotion were in plentiful supply.

Service

Did exactly what I asked. Car looked like new when I collected it !

Service

Fantastic customer service, second to none.

Service

Staff helpful and whole visit made easy

Service

Issue fully resolved- kept well informed as progress

Service

Difficult times. But still excellent customer service.

Service

Could not ask for more. Work started on time and I was allowed to wait in a safe comfortable area. Work completed on time as promised. The staff were helpful with a couple a questions I had.

Service

Good communication, well explained.

Service

Totally reliable

Service

Excellent service

Service

Work was carried out competently and the branch was very well set out for social distancing

Service

The service was not completed because the service history in the car was not updated and is still reporting that the oil change is overdue. I had to make five follow up calls, three of which were not returned. Apparently I need to return to resolve.

Service

They did what they say they were going to do and the good thing - it was quicker than they anticipated which was a bonus

Service

You were not able to wash the car as you always used to - was this due to the lock-down?

Service

Everything and more completed to my satisfaction even in these most trying of times.

Service

As above

Service

Your the best

Service

It was quick they kept me up to date with phone calls messages and videos

Service

The video was good and the communication throughout.

Service

Nick Drewett's assistance was first class, information/answers to my questions, were given without pressure.Help with BMW finance, allowed the transaction run smoothly. Yet again Gary Lott provided additional help&support and I am grateful for that.

Sales

Very straight forward and swift.

Sales

Kept informed prior to collection. Nice easy relaxed experience during collection.

Sales

Could not have asked for better service, all staff were courteous, attentive, polite and very keen to explain the current situation regarding covid 19 & associated precautions.

Sales

Sales team were all very professional and knowledgable. They were also very friendly and courteous which made the whole experience enjoyable.

Sales

easy process, no pressure sale - just knowledgeable advice and information. Handover was quick and efficient; excellent Covid Secure arrangements.

Sales

Couldn't fault anything

Sales

Very helpful and friendly sales person

Sales

Very friendly

Sales

Good deal put together in early March Great communication from Myron throughout process, despite lockdown/furlough Expedition of car following factory reopening was impressive Pdi for car was excellent

Sales

Carl Crogan made the whole process go seamlessly from start to finish.

Sales

Despite delays to my car being delivered due to Covid-19, regular updates were given at all times.

Sales

From the moment I walked into the dealership I've been made to feel valued as both a 'potential', then 'actual' customer. Professional, without pressurising, and supportive during delays caused by COVID 19, I've been consistently impressed.

Sales

I have a great car, at a great price,was dealt with professionally and friendly,COVID 19 got in the way a little and this was dealt with very well,both getting the car delivered and the health & safety BMW took on hand over date.Good PPE on delivery.

Sales

Fantastic delivery experience, very professionally and had extremely safe COVID-19 social distancing rules in place.

Sales

Well impressed with the service I had

Sales

Very accommodating in terms of putting me in cars that would be reflective of what we were considering; took the time to talk through the options and provide guidance; well set up booths - and Martin Lam was very courteous and helpful.